Legal Quandary

Yay Sprint!

When we first moved, I called Sprint to add an international calling plan, since I knew I'd be calling Germany a lot.

Somehow the plan didn't get added, so when we opened our bill, Mr. Q almost had a heart attack. (I told you I called a lot - and at $3 per minute it adds up fast. Really fast.)

I called Customer Service, prepared to do battle with them about "reasonable expectations" and promises I "relied upon to my detriment." But all I had to do was explain what happened and they totally recalculated my bill, immediately reducing it by 93%.

Awesome.

posted by Legal Quandary at 11:15